Terms and Conditions

1. About NineRemit

NineRemit is a fintech healthcare solutions provider that facilitates secure, compliant cross-border money transfers for medical treatments and related healthcare services. Our Services are designed for patients, hospitals, healthcare facilitators, and authorized stakeholders involved in medical tourism.

2. Eligibility

By using our Services, you confirm that:

• You are at least 18 years of age or have legal capacity in your jurisdiction.
• You are legally authorized to use the Services.
• You will provide accurate, complete, and up-to-date information.
• You are not located in a country or region subject to international sanctions or restrictions applicable to financial services.

3. Use of Services

You agree to:

• Use the Services only for lawful purposes.
• Comply with all applicable local, national, and international laws and regulations.
• Not misuse, interfere with, or disrupt the security or functionality of our Services.
• Only use the Services to send funds for legitimate healthcare-related purposes, including medical treatment, accommodation, and related expenses.

We reserve the right to refuse, suspend, or terminate your access to the Services if we suspect illegal, fraudulent, or unauthorized activity.

4. Payments and Transactions

5. Hospital and Facilitator Partnerships

Hospitals and healthcare facilitators using NineRemit Services agree to:

• Provide accurate payment instructions and recipient details.
• Use NineRemit for legitimate healthcare-related transactions only.
• Comply with applicable healthcare regulations and standards.
• Maintain confidentiality and security of patient information as required by law.

6. Intellectual Property

All content, branding, technology, and materials provided through NineRemit are the exclusive property of NineRemit or its licensors. You may not:

• Copy, modify, distribute, or reproduce any part of the Services.
• Use NineRemit's name, logo, or content without prior written consent.

7. Privacy

Our use of personal data is governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our Services, you consent to our data practices.

8. Limitation of Liability

To the maximum extent permitted by law:

• NineRemit is not liable for indirect, incidental, or consequential damages arising from your use of the Services.
• We are not responsible for delays, failures, or issues caused by third-party providers, banks, or unforeseen circumstances.
• Our total liability for any claim arising from these Terms or Services is limited to the transaction fees paid by you for the affected service.

9. Indemnification

You agree to indemnify and hold harmless NineRemit, its employees, partners, and affiliates from any claims, losses, damages, liabilities, or expenses arising from your:

• Breach of these Terms
• Misuse of the Services
• Violation of applicable laws or regulations

10. Termination

We may suspend or terminate your access to the Services if:

• You violate these Terms
• Required by law or regulatory authorities
• Fraudulent, illegal, or suspicious activity is detected

11. Changes to Terms

We may update these Terms from time to time. Changes will be posted on our website with the updated effective date. Continued use of the Services after changes constitutes acceptance of the revised Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Bangalore, India.

13. Contact Us

For questions regarding these Terms, please contact: